01
Catalog and partnerships
Channel representatives can prepare the official name, website, public playback permission, territories, validity dates, artwork rights and EPG rights. Official catalog address: [CATALOG EMAIL — REQUIRED BEFORE LAUNCH].
02
Playback issues
Record the public channel page, time and timezone, broad region, browser and displayed error code. Never send signed media URLs, passwords or account screenshots.
03
Privacy and copyright
Privacy requests and rights-holder takedowns will use separate controlled addresses with the verification described in the relevant policy: [PRIVACY EMAIL] / [COPYRIGHT EMAIL].